Frequently Asked Questions 

How does it work?

Simple. After you contact us, we’ll get the information we need to provide you with a quote. This may or may not require an in-person assessment depending on the scope of your project. Next, …

What services do you provide?
We offer a wide range of services, from leaky toilet repairs to HVAC filter replacements. You can view our extensive list of services here. If you don't see what you need, feel free to call, text or email us.

Are you licensed and insured?
Yes, we are fully licensed and insured.

What areas do you serve?
We are based in King County, serving Auburn, Bellevue, Covington, Enumclaw, Federal Way, Kent, Renton, Seattle, and more. 

What are your business hours?
Our hours of operation are 8 am to 5 pm. We strive to respond promptly to all inquiries. Once we receive your request, we'll work with you to schedule a time that suits your needs.

Do you handle emergency repairs?
We understand emergencies happen, and will do our best to send someone out as soon as possible.

How long will my project take?
Every job we take on is unique. Duration depends on the scale and scope of your project. We will provide you with a time estimate with your quote.

How much will my project cost?
You’ll be provided with a detailed quote after we determine the scale and scope of your project.

How do I pay?
We will provide you with a detailed invoice once your project is complete. We accept cash, checks, and most forms of online payment (Venmo, Paypal, etc.)…

Do you offer a satisfaction guarantee?
Yes, we take pride in a job well done and stand behind our work. Check out our gallery to see some of our past work. If you’re not happy with the final result, talk to us and we’ll do our best to make it right. 

Do you offer discounts?
We appreciate loyal customers and are pleased to offer a referral fee or credit for future services upon completion of a project with a customer you referred to Scale Handyman.